Jira Software Status

All Systems Operational

About This Site

Here we will post updates about Jira Software's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational

Create and edit Operational

Authentication and User Management Operational

Search Operational

Notifications Operational

Administration Operational

Marketplace Operational

Mobile Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

Scheduled maintenance for Automation in Jira and Confluence

Completed - The scheduled maintenance was completed in 47 minutes and backed up events were processed by 03:00 UTC.
Apr 7, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 02:00 UTC

Scheduled - The maintenance is scheduled to commence at 12 pm AEST on 7th April and is expected to last 90 minutes. During this period, you'll see an "Under Maintenance" page when you visit the Automation feature in Jira (Jira Software, Jira Service Management, Jira Work Management, and Jira Product Discovery) and Confluence.

During this time, viewing or updating automation rules will be unavailable. All rule runs, including rule runs in progress, will be paused during the maintenance period. Events will be queued during the maintenance period and retrieved for execution once the maintenance period is over.

During this time, we recommend not attempting to interact with the Automation feature in Jira and Confluence.
Apr 5, 05:56 UTC

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

Admin Portal Feature Access Issue

Resolved - Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.
Apr 3, 10:23 UTC

Identified - We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly.
Apr 3, 09:51 UTC

Incoming email is not working due to cipher mismatch

Resolved - We have identified the list of tenants affected by this change and will be reaching out to the customers to share details about the issue and the required changes. In the meantime, if you have any queries, kindly reach out to support through https://support.atlassian.com/.
Apr 3, 08:26 UTC

Identified - We have detected an issue with the incoming email not working due to a cipher mismatch that is impacting our Jira Software customers.

We've implemented changes to our cipher support across Jira Software, Jira Work Management, and Jira Service Management.
Unsupported ciphers, not explicitly listed on our "Supported Security Protocols for Atlassian Cloud Products" page (https://support.atlassian.com/security-and-access-policies/docs/supported-security-protocols-for-atlassian-cloud-products/), have been removed. This means that inbound email processing on these platforms using unsupported ciphers will no longer be supported.

We strongly encourage our customers to switch to a supported cipher from the list provided on our "Supported Security Protocols for Atlassian Cloud Products" page.
Apr 3, 07:23 UTC

Apr 2, 2024

No incidents reported.